Please note that by clicking on a link you may be directed to a third party’s site. You should respect the intellectual property on that site.
You will be leaving the deafConnectEd website and deafConnectEd does not endorse a linked site or guarantee the accuracy or currency of any of the information contained on a linked site</font size>


A new home, a new language, a new family and a new career – these are just some of the challenges that Anica was able to meet with the support of her Disability Liaison Officer and deafConnectEd.

Anica was born overseas and moved to Australia to start a new life and a family with her Australian partner. Already fluent in her native sign language, Anica took to Auslan (Australian Sign Language) quickly and enrolled in a Cert III in Aged Care.

Although Anica’s studies were going really well, her progress faltered and the DLO contacted deafConnectEd concerned that she may withdraw. deafConnectEd was able to bring all the parties together to clarify course requirements, expectations and Anica’s changed support needs, helping her to get back on track and ultimately to graduate.

As the case study above demonstrates, we understand the complex challenges faced by disability support staff. We are funded to provide you with the support you need to meet those challenges.


Our services to you include:

  • Telephone advice. If you have any questions, you can simply call us. Our staff have a wealth of experience on issues relating to deafness and hearing loss. We can therefore offer practical suggestions for reasonable adjustment in the classroom and information about support services such as Auslan interpreters and notetakers.
  • Professional development programs for teachers, student support staff and administrators. Deafness and hearing loss are not always well understood and having an Auslan interpreter in the classroom for the first time can seem a challenge. Our short, tailored information sessions therefore provide staff with the opportunity to ask questions, clarify expectations and develop practical skills for an inclusive classroom. Short sessions are delivered at no cost to the training provider.
  • Notetaker training. In 2014 we are piloting an introductory online course for notetakers with the aim of expanding on this in subsequent years. DLOs can contact deafConnectEd to organise access for their support staff.


Although DLOs are often experienced and very aware of options to meet the needs of their deaf and hard of hearing students, the following resources may be useful for DLOs when working with staff who are less experienced at working with deaf or hard of hearing students:

Teachers’ Quick Reference Guide  (webpage and pdf)

Navigating TAFE: a guide for deaf and hard of hearing students:

The Role of the Notetaker in the VET sector (web page)

The following simulations may also be useful when explaining hearing loss to teachers or support staff not familiar with hearing loss:

There are also resources for interpreters and notetakers which can be found in the relevant section of our site and the Resources section.

The following videos may also be useful when discussing employment options with students and teachers: